Registrar

The Registrar’s Office functions include student services and academic records management, course scheduling, degree certification and diploma processing, registration, grading and evaluations, transcript processing, academic standards review, statistical reporting and support of ad hoc requests, FERPA compliance, and continued development of technology. 

Contact Us

We are here to help you! The best way for students to reach the Registrar’s Office is to send an email to registrar@stthom.edu. 

Always send the email from your @stthom.edu email address and please include your student ID. Our staff will respond within 24 hours to most requests.  Staff are also available if you would like to stop by for assistance. 

Office Hours & Location

Monday-Thursday 8:30AM – 5:30PM
Friday 8:30AM – 5PM

PHYSICAL ADDRESS
University of St. Thomas
Registrar’s Office
4115 Yoakum Blvd
Houston, Texas 77006
Located in the Herzstein Enrollment Services Center

MAILING ADDRESS
University of St. Thomas
Attn: Registrar’s Office
3800 Montrose Blvd
Houston, Texas 77006

Registrar Office Staff

Daniel Cheramie – Customer Service Associate 

Nathan Dugat - University Registrar 

Kara Ellis – Assistant Registrar 

Nioshah Hall -Enrollment Specialist 

Carrie Moody-Dunsmore - Assistant Registrar 

Esther Quintanilla - Enrollment Specialist 

Academic Calendars & Catalog

The Academic Catalog is the official guide to programs, courses, and policies. 

The Academic Calendar provides the important enrollment dates (e.g., add/drop dates, withdrawal dates, grading dates, etc.) for your classes for the semester. 

The Final Exam Calendar displays the day/time for your final exam based on your class meeting pattern. If you have specific questions concerning your final exam, please contact your instructor.  

Frequently Asked Questions

Questions about Graduation (Degree Completion):
I am close or have finished my degree requirements, what do I do now?

There are two steps that must be followed. First, you must meet with your Academic Advisor and review your degree requirements. Upon review, your advisor will add a service indicator on your record making you eligible for graduation. This process will submit your graduation application on your behalf.

What does “applying for graduation” mean exactly?

For your degree to be “awarded” (conferred), there are requirements that must be met first. The submission of your graduation application notifies the Office of the Registrar that you are planning to complete your degree requirements by the end of the term of the application. We will then review (audit) your degree progress to ensure you are on track to meet all requirements for graduation.

Will my Degree automatically reflect on my transcript?

Once you have completed all your degree requirements, and a final audit of your record has been processed by the Office of the Registrar, your degree will be posted to your academic record (your degree will be “conferred”). As noted above, you must first apply to graduate, or your degree will not be flagged for conferral. If you have not already completed this step, please fill out the application for graduation through the myStThom portal.

When should I apply for graduation? Is there a deadline? 

Submitting your application for graduation the semester prior to your anticipated completion is required. An email will be sent to your @stthom.edu email address when the application window has opened. The deadlines to apply for graduation are:

  • Spring and Summer Candidates – December 1
  • Fall Candidates – May 1
I missed the deadline to apply for graduation; now what do I do?

If you have missed the deadline to apply for graduation, you may submit an appeal using the Graduation Appeal Form. This form should be sent to graduation@stthom.edu. Late application approval is not guaranteed, and your degree conferral may be deferred to the next available graduation term. (May, August, December).

I’ve submitted my application. What happens now?

Once you have submitted your application, you will receive an on-screen confirmation that your application has been successfully submitted. The Office of the Registrar will review your record to confirm you are on track for the completion term selected. Your myStThom advising report is used by our office to determine if you have completed your requirements. It is important that you work with your advisor to address any remaining issues. You will receive correspondence to your @stthom.edu email address if there are any concerns about your degree progress.

What if I am scheduled to graduate and do not pass a class in my final semester?

First things first, if you need the course to fulfill your degree requirements, keep working! Don’t give up! If you are sure, you will not successfully complete all the degree requirements during your last semester, contact your Academic Advisor to confirm what is still required to complete your degree. Then, please contact the Office of the Registrar and notify us of your new plan so your record and graduation date may be updated.

What if I am scheduled to graduate and my audit shows that I do not have enough credit hours or have not met degree requirements? 

If you do not have enough hours or have not completed all the degree requirements, you will receive an email from the Office of the Registrar indicating that you have not met the degree requirements. You will need to talk with your Academic Advisor about the specific requirements that still need to be completed.

When do I receive confirmation that I am clear for graduation and conferral?

Once final grades are posted at the conclusion of the semester you have applied to graduate, a final degree audit will be completed. The final audit verifies you have successfully completed all the degree requirements for your specific degree program. After the final degree audits have been verified, you will receive an email from the Office of the Registrar congratulating you on the completion of your degree. Please note that it may take up to 30 days from the term’s last date of final exams for your degree to be posted to your records.

What date will be reflected on my degree? (Conferral dates/graduation dates)

Your degree conferral date is typically the day after the end of the final exam period of your graduation term.

Will my minor(s)/concentration(s) show up on my degree?

Your minor(s) and/or concentration(s) will be reflected on your transcript. They are not listed on diplomas.

What is the difference between “Graduation and “Commencement”?

“Graduation” refers to the date you completed your degree or the date of your degree conferral. “Commencement” is the ceremony celebrating all the students who have graduated or anticipate graduating within this academic year. Since grades can be due after a commencement ceremony has occurred, walking during the ceremony is not confirmation that all degree requirements have been met.

Questions about Obtaining your Diploma:
How do I obtain my diploma once it is available, and when will it be ready?

Diplomas are printed by our 3rd-party partner, Parchment. You will receive a separate email from Parchment that will contain instructions on how to access your digital diploma after your degree has been conferred. You should receive a physical copy of the diploma in the mail 3-4 weeks after you receive your digital diploma. Please note that we do not hold diplomas for pick-up – they are mailed directly to the home address (or mailing address, if applicable) that you have on file. After the diploma is ordered, we cannot change the mailing address, so it is important to ensure that your home address is current in myStThom.

I have an outstanding financial balance on my UST account; may I still obtain my diploma? 

If you have a past due balance with the University, you will not be able to obtain your diploma until the balance is paid in full. If you have questions regarding your account balance, please contact the Business Office at 713.525.6992.

Obtaining Official Academic Records 

You may request transcripts, verifications, and diplomas online through Parchment. To request official documents, please have the following information ready when you wish to place your order: 

Note: The Registrar’s Office does not issue unofficial transcripts. You may request unofficial transcripts via your myStThom self-service account.  

Transcripts & Verifications

The cost for transcripts is $11.25 per transcript or $25 per transcript for same-day (in-person) processing. Enrollment verifications cost $7.60 per verification.  Parchment sends all requested items electronically by default. There are additional mailing fees if you request printed items.   Please email transcripts@stthom.edu if you have any questions concerning your transcript/verification order.

Diplomas

Students receive both a physical and digital copy of their diplomas automatically upon graduation. Additional/replacement copies are $50. Diplomas take between 5-6 weeks for delivery.  Please email graduation@stthom.edu if you have any questions concerning your diploma order

FERPA

FERPA (the Family Educational Rights and Privacy Act of 1974) is a U.S. federal law that protects the accuracy and privacy of student educational records. It applies to all schools that receive funding from the U.S. Department of Education. 

Students at UST have three fundamental rights under FERPA: 

  1. The Right to Access – Students can inspect and review their education records kept by the school. 
  1. The Right to Request Amendment – Students can ask the school to correct records they believe are inaccurate or misleading. 
  1. The Right to Control Disclosure – Schools must have written consent from the student before releasing personally identifiable information from education records, except in certain permitted circumstances (like financial aid, audits, or health/safety emergencies). 

Directory Information 

Directory Information is a category of student information that is not considered harmful or an invasion of privacy if released. Directory information for UST includes the following: student’s full name; address; major field of study; participation in officially recognized activities and sports; height and weight of members of athletic teams; dates of attendance, including current classification and year, matriculation and withdrawal dates; degrees and awards received; most recent previous educational institution attended; full- or part-time status; and photograph.   

Students have the right to restrict disclosure of this information by completing and submitting a Request to Prevent Disclosure of Directory Information Form available in the Registrar’s Office.  A non-disclosure request that is in effect when a student graduates or leaves the University remains in effect until rescinded by the student in writing. 

Disclosure of Education Records with Consent 

The University may release a student’s records to an approved third party (e.g., parents, guardians, etc.) with prior written consent of the student. Student Information Release Authorization Forms are available in the Registrar’s Office.  

Disclosure of Education Records Without Consent 
The University may disclose information from a student’s education record without prior written consent of the student under the following circumstances: 

  • School officials with a legitimate educational interest. 
    • School officials under FERPA include administrators, supervisors, faculty and academic staff, research or support staff (including security staff and health staff); a person or company with whom the university has contracted (such as an attorney, auditor, NSC or collection agent); a person serving on the Board of Directors; or a student serving on an official committee, such as a disciplinary or grievance committee, or employed in or voluntarily assisting another school official in performing his/her tasks. 
  • School officials with a legitimate educational interest (cont.) 
    • Legitimate educational interest must meet the following criteria: 
      • The access or disclosure of the education records is necessary for the school official to perform an appropriate task or fulfill a professional responsibility within the context of their job duties or official functions. 
      • The task or responsibility must be directly related to the educational, instructional, administrative, disciplinary, or support services provided to the student or to the operation of the educational institution. 
    • Disclosure to a school official does not constitute institutional authorization to transmit, share or disclose any or all information received by another party. Upon request, the University discloses education records without consent to officials of another school in which a student seeks or intends to enroll. 
  • Transfer or enrollment. Officials of another school in which a student seeks or intends to enroll or is currently enrolled, if the disclosure is for purposes related to the student’s transfer or enrollment. 
  • Audits and evaluations. Authorized representatives of the U.S. Department of Education, state or local education authorities, or accrediting organizations, in connection with an audit, evaluation, or enforcement of education programs. 
  • Financial aid. To determine eligibility for, amount of, or conditions of financial aid, or to enforce the terms and conditions of aid. 
  • Judicial order or subpoena. To comply with a lawfully issued court order or subpoena, provided the University makes a reasonable effort to notify the student in advance, unless prohibited. 
  • Health and safety emergencies. To appropriate parties in connection with an emergency if knowledge of the information is necessary to protect the health or safety of the student or others. 
  • Directory information. As permitted, if the student has not restricted the release of directory information. 

Additional FERPA Links 

Questions?

For any additional questions please reach out to a member of the registrar staff, email our office, or give us a call. We look forward to helping you!